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Our Corporate Policies

Protection of Personal Data (KVKK)

The security and privacy of your personal data are under our legal guarantee. You can review all our legal texts and policies from the tabs below.

DENTALIMPLANT CLINIC TRAKYA SAĞLIK HİZM. LTD. ŞTİ. CLARIFICATION TEXT ON THE PROTECTION AND PROCESSING OF PERSONAL DATA FOR PATIENTS

As the data controller DENTALIMPLANT CLINIC TRAKYA SAĞLIK HİZM. LTD. ŞTİ. (hereinafter referred to as "DentalImplant Clinic"), we would like to inform you about the "Personal Data Protection Law" (KVKK), which regulates personal data, and fulfill our "Obligation to Inform" in this context, in order to protect fundamental rights and freedoms, especially the privacy of private life. Our goal is to inform you in the most transparent way about how your personal data is collected, the purposes of processing, legal reasons, and your rights. You can access more detailed information and our policies such as our clinic's KVKK Policy, Retention and Destruction Policy at www.dentalimplanttrakya.com or from the bulletin boards in our clinic.

PROCESSED PERSONAL DATA

Your personal and special category personal data, primarily your health data belonging to you/your child/the person under your guardianship; your identity information (name, surname, T.R. identity number, signature, etc.), your contact data (address, phone number, e-mail address, etc.), your financial data (payment information, billing information, etc.), your visual data (security camera footage that is constantly recording in common areas), your payer institution information data (your data regarding SSI and private health insurance for the financing and planning of health services), all kinds of personal data related to health information (patient reports, x-rays, examination data, diagnostic data, physician analysis and comments, tomography, appointment information, prescription information, etc.), your health data that you send and/or enter via websites and online services (IP address and other personal data); in short, all kinds of information and documents that serve to make the identity of you, our customers/patients, specific or determinable are within the scope of personal data pursuant to the provision of Article 3/d of the KVKK and can be processed by our company in a balanced and measured manner in connection with the purposes set out in title 2, and can be transferred to the persons, institutions and organizations specified in title 3 within the scope of your explicit consent or the reasons stipulated in the relevant legislation.

PURPOSES AND LEGAL REASONS FOR PROCESSING PERSONAL DATA

Your Personal Data may be processed by DentalImplant Clinic for the following purposes:

  • To fulfill our legal obligations and the requirements of the employment contract, to carry out fringe benefits and interests processes listed in the Basic Law on Health Services No. 3359, the Decree Law No. 663 on the Organization and Duties of the Ministry of Health and its Affiliates, the Regulation on Private Health Institutions Providing Oral and Dental Health Services, the Personal Data Protection Law No. 6698, the Regulation on the Processing of Personal Health Data and Ensuring Privacy, and other relevant legislation,
  • Identification and verification to prevent your Personal Data from being seized by others, protection of public health, preventive medicine, medical diagnosis, execution of treatment and care services, planning and management of health services and financing,
  • Planning and managing the internal operations and daily operations of our Dental Clinic, performing management activities, complying with internal policies and principles, supplying custom medicine and/or medical materials and/or devices for you,
  • Informing you about your appointment, providing information and/or reminding you of your appointment if you make an appointment, sharing information with you through the communication channel you prefer within the scope of treatment and service, determining transaction information,
  • Fulfilling legal and regulatory requirements, sharing and responding to information acquired with the Ministry of Health and other public institutions and organizations in accordance with the provisions of the legislation, providing necessary information in line with the requests and audits of regulatory and supervisory institutions and official authorities, sharing requested information and verifying identity with contracted institutions/organizations, especially private insurance companies within the scope of financing health services, querying your entitlement with institutions/organizations contracted with our Dental Clinic or providing financial reconciliation regarding the health services offered to you with these institutions,
  • Realization of your payments, e-invoicing, e-archive invoicing and, if necessary, carrying out return and change transactions, issuing invoices for the services we provide,
  • Analyzing your use of health services and storing your health data in order to develop and improve the health services we offer you, responding to your questions or complaints regarding our services,
  • Providing necessary information in line with the requests and audits of regulatory and supervisory institutions and official authorities, preserving the information regarding your health data that must be kept in accordance with the relevant legislation,
  • Execution and development of medical diagnosis, treatment and care services, planning and management of health services and financing, increasing patient satisfaction, research and related reasons,
  • Backing up/archiving, storing and keeping the records of the transactions made, complying with the information retention, reporting, information obligations and the execution of our legal obligations in accordance with the relevant legislative provisions.

Your Personal Data obtained and processed in accordance with the relevant legislation will be protected by taking administrative and technical measures, transferred to the physical archives and/or information systems belonging to DentalImplant Clinic, and kept under preservation in both digital and physical environments for the period specified in title 4. Your personal data can be processed in accordance with the provision of Article 5 of the KVKK provided that it is expressly stipulated in the laws, the establishment and execution of a contract, the fulfillment of a legal obligation, your personal data has been made public by you, and the legitimate interests of the data controller, provided that it does not harm your fundamental rights and freedoms, for the purpose of fulfilling legal obligations arising from the legislation.

TRANSFER OF PERSONAL DATA

By ensuring that all necessary technical and administrative measures are taken to ensure the appropriate level of security in accordance with the KVKK and relevant legislation, your Personal Data may be transferred in line with the purposes set out in section 2; to the persons/institutions and/or organizations permitted by the Basic Law on Health Services No. 3359, the Decree Law No. 663 on the Organization and Duties of the Ministry of Health and its Affiliates, the Regulation on Private Health Institutions Providing Oral and Dental Health Services, the Regulation on Outpatient Diagnosis and Treatment, the Personal Data Protection Law No. 6698, the Regulation on Personal Health Data and other relevant legislative provisions; to the relevant Banks depending on the payment method you prefer, to online payment systems, to the relevant insurance company, foundation, fund and their intermediary institutions if you have received services within the scope of insurance/foundation/fund, to the infrastructure provider so that we can offer you a better service, to the relevant institutions/organizations and infrastructure providers within the scope of e-invoicing/e-archive invoicing processes, to the server hosting, archiving, storage and software service providers we work with for the backup/storage/archiving/storage of the transaction records made; to the employees of our Company, legal, financial and tax consultants, auditors to resolve your complaints or a problem that arises or for the performance of our legal obligations, and to persons, institutions and organizations permitted by legislative provisions. While your personal data is transferred to the third parties specified in this article, a transfer will only be made to the extent necessary and within its relevance.

METHOD OF COLLECTION AND RETENTION PERIOD OF PERSONAL DATA

Your Personal Data; for the purposes specified in title 2; by DentalImplant Clinic; during and/or before and/or after your arrival; verbally, in writing, visually or electronically, via telecommunication communication means such as telephone, SMS, MMS, etc., online over the Social Security Institution system, from records shared in case of benefiting from a private insurance company, through the records of other health institutions and organizations, through e-mails and similar channels you send, through the website, through audio and video recordings made for security purposes, by automatic or non-automatic methods, in writing, verbally or electronically, and is stored in physical and digital environments. Our Company may store the personal data it obtains by complying with the relevant periods in case there is a period stipulated within the scope of the legislative provisions to which it is subject; if such a period is not foreseen, only for the period necessary for the purpose for which they are processed. In accordance with Article 7/1 of the KVKK, your Personal Data will be deleted, destroyed or anonymized when the purpose requiring its processing disappears and/or when the statute of limitations/retention periods that we strictly require to process your data in accordance with the legislation expire.

RIGHTS OF THE PERSONAL DATA SUBJECT

By applying to our Company in writing or by other methods to be determined by the Board; you have the right to a) learn whether your personal data is processed or not, b) request information if your personal data has been processed, c) learn the purpose of processing your personal data and whether they are used in accordance with their purpose, ç) know the third parties to whom your personal data is transferred domestically or abroad, d) request correction of your personal data if it is incomplete or incorrectly processed, e) request the deletion or destruction of your personal data within the framework of the conditions stipulated in Article 7 of the Law, f) request notification of the transactions made pursuant to subparagraphs (d) and (e) listed above to third parties to whom your personal data has been transferred, g) object to the emergence of a result against you due to the analysis of your personal data exclusively by automated systems, and ğ) request compensation for the damage in case you suffer damage due to the unlawful processing of your personal data.

You can submit your requests regarding personal data; together with the necessary information determining your identity and your explanations regarding your right you want to use: a) by an e-mail you will send to our Company's e-mail address bilgi@dentalimplanttrakya.com, b) by a petition/application letter you will send to Kaleici Mah. Semt Karadeniz Cad. No.14 B Catalca/Istanbul address via return receipt registered mail, notary public or hand delivery method.

I accept and declare that I have read and understood the Clarification Text notified to me, that I have been informed clearly and understandably about the purposes and methods by which the above-mentioned personal data belonging to me/the child under my custody will be processed, and my rights arising from Law No. 6698 and how I will exercise these rights.

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